StarVox
StarVox is an AI phone receptionist that answers every call 24/7 for restaurants, clinics, hotels, car rental companies, and online stores. It greets callers naturally, books appointments and reservations using live availability, captures orders and patient details, logs every request into your CRM or ERPNext, records and summarises each conversation, and transfers complex calls to your staff with full context.
What is StarVox?
StarVox is a 24/7 AI phone receptionist for businesses that cannot afford to miss a customer call. It answers incoming calls instantly, speaks with the caller in natural language, and performs the routine work a front desk does all day: booking tables and appointments, capturing orders and reservation requests, explaining opening hours and services, and collecting the details your staff need to follow up. The product is organised around industry-specific receptionists. The restaurant receptionist books tables using live availability, captures party size, time, and contact details, and prevents duplicate reservations. The clinic receptionist schedules from available appointment slots, collects contact and insurance information, and escalates urgent or sensitive calls safely. The hotel receptionist handles guests in multiple languages, captures dates, guest counts, and room preferences, and sends complete requests to hotel staff. The car rental receptionist collects vehicle type, dates, and documents, then creates the request in ERPNext or another system. Online stores use it for order-status questions and returns. Each receptionist is personalised with your brand name, language, voice, personality, services, opening hours, and business rules, so it sounds like your team rather than a generic bot. Spoken details are turned into structured appointments, reservations, orders, and follow-up tasks without manual data entry. When a call becomes complex or a customer asks for a person, StarVox transfers it to the right operator with the full conversation context attached, so the caller never has to start over. Every conversation is recorded, transcribed, and summarised, and all calls, requests, reports, and handoffs are visible in one dashboard. Captured data can be connected to ERPNext, Google Calendar, your CRM, booking tools, SMS and email, restaurant POS, clinic systems, hotel PMS, e-commerce platforms, or a custom API. A typical setup has three steps: personalise the receptionist, connect calendars and systems, then route your phone line to the AI and define human handoff rules. The site frames the difference simply: without StarVox, calls go unanswered after hours, customers wait while staff are busy, details live on paper or in memory, bookings need manual entry, and call-centre costs keep growing; with StarVox, every call is answered, customers get an immediate response, requests are logged automatically, and complex calls transfer to your team. Pricing is tailored to call volume, languages, locations, and integrations. A free Trial gives 30 minutes, one AI agent, and one integration; Starter is $19.9 per month for 250 minutes, two AI agents, and two integrations; Professional is $129.9 per month for 2000 minutes, ten AI agents, and ten integrations, both with additional minutes at $0.066; Enterprise is custom with dedicated reporting, role-based access, SSO, and onboarding. The clear benefit is coverage: every call answered immediately, every request logged automatically, and growing call-centre costs avoided.
StarVox Core Features
24/7 call answering
Every caller gets an immediate, natural response, including nights, weekends, holidays, and peak hours when your whole team is busy.
Industry-specific receptionists
Preconfigured restaurant, clinic, hotel, car rental, and retail flows ask the right questions for each business type.
Automatic booking and order capture
Spoken details become structured appointments, reservations, orders, and follow-up tasks with no manual entry.
Smart human handoff
Complex, sensitive, or explicitly requested calls transfer to the right operator with the full caller context included.
Recordings, transcripts, and summaries
Each conversation is recorded, converted to text, and summarised for fast review and quality checks.
Business knowledge controls
Define which services, policies, answers, and customer fields the receptionist is allowed to use.
Integrations with your stack
Connect ERPNext, Google Calendar, CRM, booking tools, SMS and email, POS, PMS, or a custom API.
Unified call dashboard
Review calls, requests, reports, and handoffs in one place and decide exactly when a human should take over.
Who is StarVox for?
StarVox is designed for small and mid-sized businesses where every incoming call is a potential booking, order, or customer relationship, but nobody has time to sit by the phone. Restaurant owners and managers use it to take table reservations during the dinner rush, explain opening hours, and record special requests without pulling servers away from guests. Clinics and dental practices use it to schedule appointments before the doors open, collect contact and insurance information, and escalate urgent or sensitive calls safely. Hotels and guesthouses rely on it to answer international guests in their own language and capture overnight room requests. Car rental desks use it to gather vehicle type, rental dates, and documents, then push the request straight into ERPNext. Online stores use it for order-status questions and returns, transferring to human support when a case needs judgement. It also fits travel agencies, schools and academies handling enrollment inquiries, property and repair services booking jobs, and general customer support teams. The common thread is a business with predictable, repeatable phone conversations, a small team that cannot answer every call, and systems such as a calendar, CRM, booking tool, or ERPNext where captured details need to land. If your team is juggling customers in person while the phone rings, or you pay for an answering service that only takes messages, StarVox is aimed at you. It is less relevant if your calls are almost always complex negotiations that need a human from the first second.
StarVox Use Cases
Take table reservations automatically during the dinner rush without pulling servers away from guests.
Book clinic appointments before the doors open and collect patient contact and insurance details.
Capture overnight hotel room requests from international guests in their own language.
Collect vehicle type, rental dates, and documents, then create the request directly in ERPNext.
Answer order-status questions instantly and transfer return requests to human support when needed.
Handle after-hours calls for property and repair services and book jobs into the calendar.
Capture school and academy enrollment inquiries and route qualified requests to admissions staff.
Provide 24/7 phone coverage for small support teams without hiring a call centre.
StarVox Pros and Cons
Pros
- Answers every call around the clock, so bookings and orders are not lost outside business hours.
- Industry-specific flows for restaurants, clinics, hotels, and car rental come ready with the right questions.
- Captured details flow into ERPNext, calendars, CRMs, and booking tools instead of sitting on paper.
- Human handoff passes the full conversation context, so callers never repeat themselves.
- Free trial tier and transparent per-minute overage at $0.066 make it easy to pilot.
Cons
- No public API documentation or developer resources, so custom work depends on the vendor.
- Quote-based pricing above the listed tiers makes total cost hard to predict in advance.
- Footer social profiles are empty placeholder links, and support is limited to contact forms and email.
FAQ About StarVox
StarVox Pricing
StarVox pricing is tailored to call volume, languages, locations, and integrations, with a free 30-minute Trial tier, Starter at $19.9 per month for 250 minutes, Professional at $129.9 per month for 2000 minutes (both $0.066 per extra minute), and custom Enterprise quotes.
Check official pricingTrial
Free trial tier with 30 minutes, one AI phone receptionist, one integration, a tailored call flow, human handoff rules, recordings and transcripts, and guided setup.
Starter
250 minutes, two AI agents, two integrations, bookings and order capture, smart human transfer, dashboard and call reports, and $0.066 per additional minute.
Professional
2000 minutes, ten AI agents, ten integrations, advanced routing and analytics, multilingual receptionists, multiple lines and locations, priority support, and $0.066 per additional minute.
Enterprise
Custom call capacity, dedicated reporting, role-based access, custom call and escalation logic, SSO and compliance support, and dedicated onboarding; contact sales for a quote.
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